Kotipoti.com - Bangladesh's #1 Product & Service Marketplace

Last Updated: April 2026

Kotipoti.com delivers products and services across Bangladesh through our own fleet and trusted courier partners (Pathao, Steadfast, Redx). Our goal is to get your order to you safely, on time, and in perfect condition.

Delivery Areas

Inside Dhaka: same-day or next-day delivery in most cases.
Outside Dhaka: 2–4 working days to all 64 districts of Bangladesh.
Remote areas: may take an additional 1–2 working days.

Shipping Charges

Charges are calculated based on weight, size and delivery location, and are shown at checkout.
Free delivery may be offered on eligible orders above a certain amount — look for the "Free Delivery" badge.
For services (rides, repair, cleaning, etc.) charges are per service and shown before confirmation.

Order Processing

Orders placed before 4:00 PM on a working day are processed the same day. Orders placed after 4:00 PM, on holidays or weekends are processed the next working day.

Tracking Your Order

Once your order is dispatched you will receive a tracking ID via SMS or email. You can also track your order anytime on the Track Order page using your order number and phone.

Damaged or Lost Items

If your parcel arrives damaged, or if it does not reach you within the expected timeline, please contact us within 48 hours of the expected delivery date at info@kotipoti.com or +88 01714-593 593 so we can investigate and resolve quickly.

Policy Updates