Terms & Conditions

Last Updated: April 2026

Welcome to Kotipoti.com, operated by Kotipoti Limited. By accessing or using our website, you agree to be bound by the following terms. If you do not agree, please do not use the site.

1. Use of the Site

You may browse, register, and place orders on Kotipoti.com for your personal or business use. You agree not to misuse the site, attempt unauthorized access, or use it for any unlawful activity.

2. Products & Services

Kotipoti.com is a product and service marketplace covering 56+ categories — from rides, couriers and parcels to food, grocery, fashion, healthcare, repair, real estate, and professional services. We provide warranty and after-sales support for all goods supplied and/or sold by us.

3. Orders & Payment

When you place an order, you are making an offer to purchase. An order is confirmed once we accept it and send a confirmation. Payment may be made via supported online payment methods or cash on delivery, where available.

4. Pricing

All prices are shown in Bangladeshi Taka (BDT) and include applicable taxes unless otherwise noted. Prices and offers may change without prior notice.

5. Shipping & Delivery

Please see our Shipping Policy for delivery areas, timelines and charges.

6. Returns & Refunds

Please see our Return & Refund Policy for full details on eligibility and timelines.

7. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorized use.

8. Intellectual Property

All content on Kotipoti.com — including logos, text, images, graphics, and software — is the property of Kotipoti Limited or its licensors and is protected by copyright and trademark law. You may not reproduce or redistribute any material without written permission.

9. Limitation of Liability

Kotipoti.com is not liable for indirect, incidental or consequential damages arising from use of the site or its services, to the maximum extent permitted by applicable law.

10. Governing Law

These terms are governed by the laws of the People's Republic of Bangladesh. Any dispute shall be subject to the exclusive jurisdiction of the courts of Dhaka.

11. Changes to Terms

We may update these terms at any time. Continued use of the site after an update means you accept the revised terms.

12. Contact

Kotipoti Limited, Dhaka, Bangladesh.
Email: info@kotipoti.com · Phone: +88 01714-593 593